Introduction to Pronto Software
I’m pleased to say that the certification for the PRONTO-Xi enterprise resource planning (ERP) system has been completed by TEC’s analyst team. Here I’d like to share my impression and some conclusions regarding this system with you.
This past week we had the pleasure of receiving Pronto as guests at TEC’s offices. Both Terry Leister, VP North America, and Jayd Blunden, Senior Business Consultant at Pronto Software were here for the certification meeting. I really appreciate the fact that they made the long trip from Australia to Canada to meet the analysts and show us their impressive system.
Pronto Software is an integrated solution provider, known mostly in Australia (where they are based), as well as in the South Asia region. They are currently putting a lot of effort into becoming more recognized and successful in the North American market. The company has catered to the midsized ERP market for over 30 years and undoubtedly has a deep and clear understanding of their over 1,500 customers’ business needs and challenges. Pronto Software defines its major clients as manufacturing, importer distributors, integrated retailers, facilities and service companies, mining, and mining supply companies.
Product Strengths and Challenges
In order to define the solution’s features—in other words, its strong aspects as well as its weaker points—I used the information that I obtained during the demo meeting as well as the data from the request for information (RFI) that was completed by Pronto. I also used TEC’s eBestMatch™ decision support system (DSS), which can be used by anyone looking to do a similar exercise for any enterprise software selection project.
Among the functionality of the Pronto Xi ERP system, I would like to highlight the following:
* I personally liked the user interface logic that the system is based on, where the user has a variety of information readily available on the screen—in real time. In combination with online queries, screens, reports, and drill-down and screen customization capabilities, it gives users the ability to adjust and shape work spaces, concentrate on business tasks, and reduce the number of input errors. The screen customization allows you to change, modify, add, or hide screen prompts, fields, grids and buttons, and even create user-defined buttons.
* Pronto Software is a single-source supplier. This means that they provide a single code application, and no integration is required for the most typical business processes: the customer does not need to purchase and install additional third-party programs. The company offers additional partner applications—mostly for business intelligence (BI) using Panorama—and interfacing with other systems. All other modules are an inherent part of the system and can be easily turned on and off as needed.
* Another interesting aspect of Pronto’s Xi product is its scalability. The system can be successfully used by small businesses with very few workstations, as well as by relatively large corporations with thousands of users and an extended number of business processes and procedures. The system is scalable and stable enough to serve organizations with more than 2,000 users.
* Pronto Xi software can be delivered to the customer through traditional installation or through the software-as-a-service (SaaS) model. The vendor offers Pronto Hosted Services that provide multi-site hosting and management facility with data mirroring and replications.
* Pronto Xi ERP also contains a robust and powerful point-of-sale (POS) module for retailers and distributors. The rating scores for the functionalities of this module in our eBestMatch system were high; which most definitely shows that Pronto Xi has the ability to compete with the best POS systems on the market.
* Alert intelligence and task intelligence features are also provided with this system. These are tools that can be used for interactive communication with your ERP system. The system is smart enough to generate short message service (SMS) and pop-up messages, send a fax or e-mail, run a process, and launch an application based on particular events or important task milestones. It’s totally up to the user to define them. It can be used—for instance—to e-mail your customer when the order is ready to be shipped, or it can SMS the inventory manager to alert him/her that a particular item is out of stock and needs to be reordered.
* With standard auditing capability, the system allows users to track changes that have been made to any field or piece of information within the entire system. The “what,” “when,” “where,” and “by whom” types of questions can be easily answered.
I’m pleased to say that the certification for the PRONTO-Xi enterprise resource planning (ERP) system has been completed by TEC’s analyst team. Here I’d like to share my impression and some conclusions regarding this system with you.
This past week we had the pleasure of receiving Pronto as guests at TEC’s offices. Both Terry Leister, VP North America, and Jayd Blunden, Senior Business Consultant at Pronto Software were here for the certification meeting. I really appreciate the fact that they made the long trip from Australia to Canada to meet the analysts and show us their impressive system.
Pronto Software is an integrated solution provider, known mostly in Australia (where they are based), as well as in the South Asia region. They are currently putting a lot of effort into becoming more recognized and successful in the North American market. The company has catered to the midsized ERP market for over 30 years and undoubtedly has a deep and clear understanding of their over 1,500 customers’ business needs and challenges. Pronto Software defines its major clients as manufacturing, importer distributors, integrated retailers, facilities and service companies, mining, and mining supply companies.
Product Strengths and Challenges
In order to define the solution’s features—in other words, its strong aspects as well as its weaker points—I used the information that I obtained during the demo meeting as well as the data from the request for information (RFI) that was completed by Pronto. I also used TEC’s eBestMatch™ decision support system (DSS), which can be used by anyone looking to do a similar exercise for any enterprise software selection project.
Among the functionality of the Pronto Xi ERP system, I would like to highlight the following:
* I personally liked the user interface logic that the system is based on, where the user has a variety of information readily available on the screen—in real time. In combination with online queries, screens, reports, and drill-down and screen customization capabilities, it gives users the ability to adjust and shape work spaces, concentrate on business tasks, and reduce the number of input errors. The screen customization allows you to change, modify, add, or hide screen prompts, fields, grids and buttons, and even create user-defined buttons.
* Pronto Software is a single-source supplier. This means that they provide a single code application, and no integration is required for the most typical business processes: the customer does not need to purchase and install additional third-party programs. The company offers additional partner applications—mostly for business intelligence (BI) using Panorama—and interfacing with other systems. All other modules are an inherent part of the system and can be easily turned on and off as needed.
* Another interesting aspect of Pronto’s Xi product is its scalability. The system can be successfully used by small businesses with very few workstations, as well as by relatively large corporations with thousands of users and an extended number of business processes and procedures. The system is scalable and stable enough to serve organizations with more than 2,000 users.
* Pronto Xi software can be delivered to the customer through traditional installation or through the software-as-a-service (SaaS) model. The vendor offers Pronto Hosted Services that provide multi-site hosting and management facility with data mirroring and replications.
* Pronto Xi ERP also contains a robust and powerful point-of-sale (POS) module for retailers and distributors. The rating scores for the functionalities of this module in our eBestMatch system were high; which most definitely shows that Pronto Xi has the ability to compete with the best POS systems on the market.
* Alert intelligence and task intelligence features are also provided with this system. These are tools that can be used for interactive communication with your ERP system. The system is smart enough to generate short message service (SMS) and pop-up messages, send a fax or e-mail, run a process, and launch an application based on particular events or important task milestones. It’s totally up to the user to define them. It can be used—for instance—to e-mail your customer when the order is ready to be shipped, or it can SMS the inventory manager to alert him/her that a particular item is out of stock and needs to be reordered.
* With standard auditing capability, the system allows users to track changes that have been made to any field or piece of information within the entire system. The “what,” “when,” “where,” and “by whom” types of questions can be easily answered.
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